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3
Perfectly Effective Ways to Lose Customers
1.
Let Them Procrastinate
Yeah, procrastination has stolen millions of dollars
from the pockets of business men and women just like
yourself. The longer it works on the customer, the less
likely they will be to open their wallet and hand over
the dinero they’ve been hording there.
Here’s
how it works… First, the customer leaves your
store without making the purchase. Second, time causes
the desire for the product to fade, and distracts them
from making their way back. Finally, your “almost
customer” totally forgets about making the purchase,
and you can kiss potential profits good-bye.
Don’t
let it happen to you! Make deals so irresistible they
just can’t say no, and set an expiration date.
Yes, put a little press on them to buy TODAY! Reward
them for complying, and make sure they forfeit the deal
if they don’t. Don’t be victimized by “almost
sales” that could be turned into REAL profits!
2.
Stay Off The Top Of Their Priority List
Hey, sometimes we need to be reminded of exactly what
is and what isn’t important in life. Where we
spend our money indicates its level of importance. Are
your customers telling you that your product isn’t
significant to them?
Put them
where you want them to be with a dramatic word picture
that evokes the emotions that drive purchases. Let me
say it this way… If you’re trying to sell
them a home business… let them feel the freedom
of being their own boss, and setting their own schedule.
Are you selling water skis? Get them on the water in
the hot summer sun with the wind blowing their hair
and water spraying around them. Let them FEEL the importance
of the decision.
You CAN motivate
buyers to put a high priority on your product!
3.
Don’t Build Trust
Do your customers feel confident that your company will
provide the services that it says it will? How many
times have you raised an eyebrow at an offer that makes
big promises? Yeah, if you don’t already know
they are a reputable company, you’re likely to
take claims with a grain of salt.
Unconditional
guarantees give credence to your desire to please customers.
Testimonials are evidence that you have a proven track
record. Put some facts in front of your “almost
customers.” Let them know a little bit about you
and your staff. It’s always easier to trust a
person, than a business.
Internet
customers are at especially high risks for feeling a
legitimate amount of distrust. After all, anyone can
make grand claims, but who is responsible for upholding
them? A personal photo, a little information, and a
phone number where a contact can be reached go a long
ways toward building trust on the Web.
How many
“almost customers” have slipped through
your fingers? You can effectively turn them into loyal
customers who regularly frequent your place of business
with the business savvy insights we’ve talked
about in this article.
Who
is Allyn Cutts, and why should you care?
Allyn has spent over 24 years helping businesses like
yours find new customers and increase sales to current
customers. Allyn is a marketing and sales fanatic, providing
measurable marketing solutions that drive huge results
for small-to mid-size business clients. Allyn works
personally with clients to design and deliver off-line
and on-line direct marketing strategies that focus on
metrics and measurable results. You can learn more about
Allyn Cutts at www.AllynCutts.com and you can call 610.437.4106
between 10 AM and 4 PM Eastern Time Tuesdays and Thursdays.
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