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3
Powerful Tactics That Motivate Customers To Buy
Wooing customers
is a little bit like dating. No, you can't present the
engagement ring on your first date! There's a two-way
relationship that grows one step at a time before it
leads to the church doors. You can't rush it... you
can't skip it... if you're looking for the satisfaction
of a life-long commitment.
Getting to
know your date, or getting to know your customer takes
a little time and effort. The personality, likes and
dislikes of each date are different, but customers share
some commonalities that you, the marketer, can grab
onto. Give them what they want, and they'll become the
loyal, life-time customers that make your business prosper.
1.
Forget About Selling... Put The Emphasis On Buying
People like to think that all of their buying decisions
were reached due to their own great ideas and skillful
shopping. Hey, no one is fond of a pushy salesman. A
salesman who “HELPS” them discover the best
buy for their buck on the other hand, is a hero.
Really, when
a person walks into your place of business, they are
most likely thinking of making a purchase before they
get there. You don’t have to persuade them to
buy. You can take it easy, and simply help them decide
what the best purchase is.
Keep your
focus on the customer and his needs. Think... what benefits
would he be most interested in? What is the price range
he can afford? Basically, keep in mind that you are
there to serve his needs, not persuade him. Ah, the
pressure’s off!
2.
Make Purchasing A “Sure Bet”
Buying is a “risky” business. The higher
the price tag reads, the higher the risks are! Yep,
a customer is just looking for a product that satisfies
the needs he purchased it for. The question they ask
themselves is... “Is it worth it?”
Hey, it’s
a legitimate question. The world is full of scams where
you spend your hard earned cash and end up with trash
that doesn’t last and that you can’t get
serviced. A few tough lessons, leave customers wary
about off-the-cuff purchases. They want something they
can trust.
A money back
guarantee alleviates a great amount of concern in the
mind of the consumer. There’s peace in knowing
that if the product doesn’t live up to its claims,
they aren’t stuck footing the bill for a piece
of junk.
Customer
testimonials also clearly tell "would be"
buyers that you really do deliver customer satisfaction.
No one can say it better than a satisfied customer,
but don’t carelessly use testimonials. You need
a method to your madness. Pick clear and specific testimonials
to use, and include as much about the customer as you
possible can to lend credence to his testimony.
3.
Let Them Know That It’s As Quick and Easy As 1,
2, 3
Simplicy... ah, it makes life so much easier. Yeah,
your harried customers are busy and tired. They don’t
want to mess around. Most of the time, they just want
to make the purchase and head home. Convenience stores
testify to the fact that quick and easy often overrides
a better price!
Make the
buying process as simple as you possibly can. Remember
that not everyone prefers the same method. The more
options you have available, the more customers you will
please.
When you’re
planning your marketing campaign, don’t forget
to point out the quick, fast, and easy benefits of your
product. Remember that value isn’t everything.
It's pretty
easy to charm your customers when you know what they
like! Keep these 3 tactics in mind as you go about the
daunting task of growing your business and expanding
your customer list... and watch your profits go through
the roof.
Who
is Allyn Cutts, and why should you care?
Allyn has spent over 24 years helping businesses like
yours find new customers and increase sales to current
customers. Allyn is a marketing and sales fanatic, providing
measurable marketing solutions that drive huge results
for small-to mid-size business clients. Allyn works
personally with clients to design and deliver off-line
and on-line direct marketing strategies that focus on
metrics and measurable results. You can learn more about
Allyn Cutts at www.AllynCutts.com and you can call 610.437.4106
between 10 AM and 4 PM Eastern Time Tuesdays and Thursdays.
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